In order for the FAA to provide the public with continuing safe, reliable air transportation, it is important to have a sound aircraft inspection and maintenance system, for both general as well as commercial aviation. This inspection/maintenance system is complex with many interrelated human and machine components. Recognizing the importance of the human, the FAA has pursued human factors research. In the maintenance arena this research has focused on the aircraft inspector and the aircraft maintenance technician (AMT). Since it is difficult to eliminate errors altogether, continuing emphasis must be placed on developing interventions to make the inspection/maintenance system more reliable and/or more error-tolerant. Training has been identified as the primary intervention strategy for improving the quality and reliability of aircraft inspection and for reducing errors. In light of this finding, this research will demonstrate how advanced technology can be used for inspection training and for reducing inspector errors within the general aviation industry. It will extend earlier work on computer-based inspection training for the commercial aviation system, applying it as an inspection training system for the general aviation industry. Specifically designed for training aircraft maintenance technicians in inspection skills, the tool will use a multi-media presentational approach with interaction opportunities between the user and the computer. It is anticipated that the use of this tool will systematizes and standardize the inspection training process in the general aviation industry.
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